Support
A person at Argora answers every message. Here is how to reach us, and where the guides and policies are.
Contact us
- Email: support@argora.net. Signed in to Argora, it’s also Help & support in the menu under your name in every app.
- Hours: Monday to Friday, 9am–5pm Pacific. A message sent outside those hours is answered the next business day.
- Phone: none yet; email us.
It helps to say which business and which Argora app you’re writing about, what you did and what you saw. A screenshot is welcome. Never send a password or a full card number.
A charge on your card
- You bought from a business that uses Argora: contact that business first. It has your order, and refunds are made by the business.
- A charge named ARGORA: a payment to Argora itself, such as an Argora plan or postage for Argora Ship. Email us with the date, the amount and the card’s last four digits, and we’ll find it.
Guides
- Welcome to Argora Commerce (PDF): for businesses starting on Argora Commerce. What you get, what to have ready, setup, your first day, shipping and costs.
- Connect an AI assistant: use Claude, Cursor or another MCP client with your Argora workspace.
What's live
- Argora CommerceLive
The register in a web browser, Orders mode, the back office, and shipping with Argora Ship.
- Card paymentsLive
Argora Payments is open: an owner sets it up in Commerce › Payments, then takes cards by payment link and on the shop page.
Everything else on the way for Commerce is under Coming in the welcome guide. There’s no public status page yet: if an Argora app isn’t working, email us.
Policies
- Privacy Policy
- Terms of Service
- Argora Payments Terms, for a business that sets up card payments
- Subprocessors