Terms of Service

These terms govern your use of the Argora suite — the applications, websites, and services available under argora.net (the “Services”). The Services, including the Argora and Argora Voice products and this website, are operated by Honeycomb Robotics, Inc., a California corporation doing business as Argora (“Honeycomb Robotics”, “we”, “us”). By accessing the Services you agree to these terms on behalf of yourself and, where applicable, the organization you represent. If you do not agree, do not use the Services.

Argora provides a suite of workspace applications, including mail and calendar, accounting, team chat, file storage, video meetings, notes, diagrams, task management, e-signatures, and transactional email. The Services are currently offered as a private beta: features may change, be withdrawn, or break, and access is limited to invited organizations. Service levels, support commitments, and data-durability guarantees are established in each customer’s order or agreement, not by this page.

Access requires an Argora ID account belonging to an organization. You are responsible for safeguarding your credentials and for activity under your account. Organization owners and administrators control membership, roles, and data in their workspace; leaving an organization or having your access revoked ends your access to its data.

You retain all rights to the content your team stores in the Services — messages, files, documents, records, tasks, and signatures. You grant Argora only the rights needed to operate the Services: to store, process, transmit, and display your content at your direction. We do not sell your content and we do not use it to train machine learning models.

You agree not to misuse the Services. Among other things, you will not:

• break the law, infringe others’ rights, or distribute malware;
• send spam or unsolicited bulk mail through any part of the suite;
• probe, breach, or circumvent authentication or tenant isolation;
• resell or provide the Services to third parties without an agreement;
• interfere with the operation or capacity of the Services.

We may suspend or terminate access that threatens the Services or other customers.

Argora Sign facilitates electronic signatures and maintains audit trails intended to support their validity. You are responsible for determining whether electronic signatures are appropriate and enforceable for your documents and jurisdiction.

We process personal data only to provide and secure the Services. Organization administrators can access data within their workspace; platform operators access customer data only as needed to operate the platform, under audit.

Where an organization uses Argora Voice to send SMS, messaging is limited to recipients who have consented — by providing their number and requesting contact, or by initiating contact themselves. Message frequency varies by conversation, and message and data rates may apply. Recipients can reply HELP for assistance and STOP at any time to stop receiving messages. Organizations may not use the Services to send unsolicited or unlawful messages (see Acceptable use).

The Services are provided “as is” during the beta. To the fullest extent permitted by law, Argora disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We work hard to keep the Services available and your data safe, but during the beta we do not promise uninterrupted service.

To the fullest extent permitted by law, Argora will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Services. Our aggregate liability is limited to the amounts you paid for the Services in the twelve months before the claim, or one hundred US dollars if you have paid nothing.

You may stop using the Services at any time. We may suspend or terminate access for breach of these terms. Upon termination of an organization’s access, we will make its data available for export for a reasonable period, then delete it in the ordinary course of operations.

We may update these terms as the Services evolve. If we make material changes we will notify organization administrators before the changes take effect. Continued use of the Services after changes take effect constitutes acceptance.

These terms, and any dispute arising from them or from the Services, are governed by the laws of the State of California and applicable US federal law, without regard to conflict-of-laws rules. Any dispute will be brought only in the state or federal courts located in California, and you and we consent to their jurisdiction. Either party may seek urgent injunctive relief in any court with jurisdiction to protect its rights.

Shipping labels you buy in Argora Ship are paid from your organization’s postage balance. Carrier adjustments (weight, size, address correction) are charged to your postage balance and may make it negative. A label bought on a carrier account you connected is billed by that carrier directly, adjustments included.

You can add insurance to a label against loss, damage or theft of the parcel, up to the value you declare. Claims are decided by the insurer; Argora files them for you.

Questions about these terms can be sent to legal@argora.net.