Subprocessors
Last updated October 19, 2026
These service providers (our subprocessors) process customer data on Argora’s behalf, only to provide the Services and under their own security and privacy commitments. Some, such as Stripe and Plaid, also use data for their own legal, fraud-prevention and compliance obligations, as independent controllers under their own privacy policies; their rows say so. How we handle your data overall is described in our Privacy Policy.
We update this page when the list changes. The date above shows the last change.
Subprocessors
Amazon Web Services
Amazon Web Services, Inc.
- What it does
- Hosting, storage, and backups for the whole suite, and sending and receiving email (Amazon Simple Email Service).
- All workspace content and account information.
- Data location
- United States (AWS US West regions)
- Used by
- Every Argora product
Twilio
Twilio Inc.
- What it does
- Phone numbers, voice calls, text messages, and voicemail recordings and their transcriptions; text-message notifications.
- Phone numbers, call audio, message content, voicemail recordings and transcriptions.
- Data location
- United States
- Used by
- Argora Voice, Argora Send
Stripe
Stripe, Inc.
- What it does
- Payment processing for Argora Payments (card, Tap to Pay, and bank (ACH) payments in Argora Commerce and Argora Books), with the identity checks and payouts it needs; billing for your organization's Argora subscription; and postage top-ups in Argora Ship.
- Business and owner details for setting up Argora Payments, payout bank accounts, your customers' payment details, and payment, refund, payout and dispute records; for Argora subscriptions and postage, the billing contact and payment card or bank details. Payment details go directly to Stripe; we never see or store full card numbers, Social Security numbers, ID images or full bank account numbers.
- Stripe collects business identity details directly when a business sets up Argora Payments, and uses payment and identity data as an independent controller for identity checks, fraud prevention and its own legal duties, under the Stripe Privacy Policy.
- Data location
- United States
- Used by
- Argora Payments (Commerce, Books), Argora billing, Argora Ship
Plaid
Plaid Inc.
- What it does
- Bank and card account connections for bank feeds and reconciliation.
- Account details and transaction history for the accounts you choose to connect.
- Plaid is also an independent controller of this data under the Plaid End User Privacy Policy, which you accept when you link an account.
- Data location
- United States
- Used by
- Argora Books
EasyPost
Simpler Postage, Inc. (EasyPost)
- What it does
- Shipping rates, labels, and tracking. It passes each shipment to the carrier you choose.
- Sender and recipient names, addresses, phone numbers, and email addresses, and the package details for each shipment or quote. EasyPost keeps this data, including label files, under its own retention, so deleting a shipment in Argora removes our copies but not EasyPost's.
- Data location
- United States
- Used by
- Argora Ship
U.S. Census Bureau Geocoder
United States Census Bureau
- What it does
- Turns a street address into a point on the map, so a store's delivery area can be checked.
- The street address of each store location, and the delivery address a shopper enters (street, city, state and ZIP code only: no name, email or phone number).
- Data location
- United States
- Used by
- Argora Commerce
| Name | What it does | Data location | Used by |
|---|---|---|---|
| Amazon Web ServicesAmazon Web Services, Inc. | Hosting, storage, and backups for the whole suite, and sending and receiving email (Amazon Simple Email Service).All workspace content and account information. | United States (AWS US West regions) | Every Argora product |
| TwilioTwilio Inc. | Phone numbers, voice calls, text messages, and voicemail recordings and their transcriptions; text-message notifications.Phone numbers, call audio, message content, voicemail recordings and transcriptions. | United States | Argora Voice, Argora Send |
| StripeStripe, Inc. | Payment processing for Argora Payments (card, Tap to Pay, and bank (ACH) payments in Argora Commerce and Argora Books), with the identity checks and payouts it needs; billing for your organization's Argora subscription; and postage top-ups in Argora Ship.Business and owner details for setting up Argora Payments, payout bank accounts, your customers' payment details, and payment, refund, payout and dispute records; for Argora subscriptions and postage, the billing contact and payment card or bank details. Payment details go directly to Stripe; we never see or store full card numbers, Social Security numbers, ID images or full bank account numbers.Stripe collects business identity details directly when a business sets up Argora Payments, and uses payment and identity data as an independent controller for identity checks, fraud prevention and its own legal duties, under the Stripe Privacy Policy. | United States | Argora Payments (Commerce, Books), Argora billing, Argora Ship |
| PlaidPlaid Inc. | Bank and card account connections for bank feeds and reconciliation.Account details and transaction history for the accounts you choose to connect.Plaid is also an independent controller of this data under the Plaid End User Privacy Policy, which you accept when you link an account. | United States | Argora Books |
| EasyPostSimpler Postage, Inc. (EasyPost) | Shipping rates, labels, and tracking. It passes each shipment to the carrier you choose.Sender and recipient names, addresses, phone numbers, and email addresses, and the package details for each shipment or quote. EasyPost keeps this data, including label files, under its own retention, so deleting a shipment in Argora removes our copies but not EasyPost's. | United States | Argora Ship |
| U.S. Census Bureau GeocoderUnited States Census Bureau | Turns a street address into a point on the map, so a store's delivery area can be checked.The street address of each store location, and the delivery address a shopper enters (street, city, state and ZIP code only: no name, email or phone number). | United States | Argora Commerce |
Limited technical data
A few services see limited technical data as part of delivering the Services, but never your workspace content:
- Let's Encrypt — issues our TLS certificates, including for custom domains you connect, and receives only the domain names. Like every public certificate, those domain names appear in public Certificate Transparency logs.
- Browser and device push services — if you turn on notifications, they are delivered through the push service run by your browser or device maker (such as Apple, Google, or Mozilla). Notification contents are encrypted so the push service can't read them.
- Tailscale — Argora Mesh relays traffic through our own servers, but the Tailscale apps you install on your devices to join a network send their own diagnostic logs to Tailscale. Those logs carry device and connection details, never the traffic itself. On Linux you can turn them off with TS_NO_LOGS_NO_SUPPORT=true.
- Apple (Tap to Pay on iPhone) — Argora Commerce reads contactless cards with the iPhone's built-in Tap to Pay reader. The card data is encrypted on the iPhone and passed only to Stripe. A business accepts Apple's Tap to Pay terms with its own Apple ID.
Services you connect
Some services are ones your organization chooses to connect or embed. They receive data under your instructions and your own agreements with them, so they are not our subprocessors:
- Your captcha keys — if you protect a booking page with your own Cloudflare Turnstile or hCaptcha keys, that provider checks the visitor under your account with it.
- Embeds — content you embed, such as a YouTube video in Argora Notes or Argora Flow, loads from that provider when someone views it.
Questions
Questions about our subprocessors: privacy@argora.net.